Your Canvas Built By You

🔒 DIY Canvas Privacy Policy

Effective Date: [Insert Date]

DIY Canvas is operated by Stow Quill Ltd, a UK-registered company.

Your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights.

1. What We Collect

When you use our website or place an order, we may collect:

• Name and contact details (e.g. email, phone, delivery address)

• Payment information (processed securely via third-party providers)

• Images you upload for canvas printing

• Order history and communication records

• Website usage data (via cookies – see section 5)

2. How We Use Your Data

We use your information to:

• Process and deliver your orders

• Contact you about your order or queries

• Provide customer support

• Improve our website and services

• Comply with legal obligations

We do not sell or share your data with third-party marketers.

3. Who We Share Data With

We may share necessary information with:

• Payment processors (e.g. Stripe, PayPal)

• Delivery partners (e.g. Royal Mail or couriers)

• Web hosting and analytics providers

Only data essential to completing your order is shared.

4. How We Store and Protect Data

Your data is stored securely on trusted systems and protected by appropriate security measures. We retain data only as long as necessary for order processing, legal compliance, and customer service purposes.

5. Cookies

Our website uses cookies to:

• Help you navigate and use our site

• Analyse site traffic and performance

You can manage cookies through your browser settings.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to processing or request restriction

• Withdraw consent at any time (e.g. for marketing emails)

To make a request, email us at support@diy-canvas.co.uk.

7. Contact Us

For any questions about this policy or your data, contact:

Email: support@diy-canvas.co.uk

Registered address: [Insert address]

Company number: [Insert if you wish]

If you’re not happy with our handling of your data, you also have the right to contact the Information Commissioner’s Office (ICO).